Effective Date: 2/19/2025

1. Introduction
   These Terms of Service (“Terms”) govern your use of the website [horizonrr.com] (“Website”) and any services provided by Horizon Roofing & Restoration (“Horizon”, “we”, “our”, or “us”). By accessing or using this Website, you agree to be bound by these Terms.
2. Services
   Horizon provides roofing services, including roof repairs, replacements, insurance claim assistance, and additional home improvement services (e.g., gutters, siding, painting). These services are available to both residential and commercial clients in the Charlotte, NC area and expanded areas as distance allows. 
3. Ownership and Use of Content and Intellectual Property; Compliance. 
4. All Content included in this site, such as HTML code, scripts, texts, graphics, logos, icons, images, video, and audio, is Horizon’s property and is protected by United States and international copyright laws. All software used on this site is Horizon’s property and is protected by United States and international copyright laws.
5. Horizon retains the exclusive right, title and interest in and to the Content as well as, at its option, to any modifications and all use thereof shall inure to Horizon. All use of Content is at Customer’s sole risk and Horizon is under no obligation to monitor Customer’s use or notify any customers of changes or deletions. Customer is responsible for complying with all applicable local, state, federal and foreign laws relating to its use of the Content. Customer may not violate any applicable law or regulation with its use of the Content.
6. Customer agrees to not modify, change, exploit, disparage, or make derivative works, any portion of the Content for any reason. Moreover, Customer may not, without our express written consent, do any of the following: (a) link to any web page of this site; (b) use any metatags or any other “hidden text” utilizing our Content; or (c) frame, inline link or utilize other similar techniques to associate or juxtapose any Content with advertisements and/or other information not originating from this site.
7. User Responsibilities
   By using our Website and services, you agree not to:

• Use the Website for any unlawful purpose.
• Engage in any activity that could harm the Website or our services.
• Provide false or misleading information during any service inquiry or insurance claim process.

5. Inspections and Estimates
   Horizon offers free inspections for roof evaluations. After an inspection, an estimate may be provided for repair or replacement. All estimates are subject to change based on the actual findings or market conditions.
6. Payment Terms
   Payment for services will be outlined in your individual contract. Horizon offers financing options for certain roofing services. Payment terms for financing will vary based on the agreement.
7. Warranty
   Horizon provides a lifetime warranty for our roofing work, guaranteeing the quality of installation and repair services. This warranty does not cover damage caused by external factors such as severe weather or improper maintenance.
8. Privacy Policy
   We collect personal data, including contact details and potentially payment information, solely for the purpose of providing our services and managing your account. For more details, please refer to our Privacy Policy.
9. Liability
   Horizon is not liable for any damages arising from your use of this Website or any services provided, except in cases of negligence or breach of warranty.
10. Dispute Resolution
    Any disputes related to these Terms will be resolved through arbitration in the state of North Carolina. You agree to waive your right to any class-action lawsuits.
11. Changes to Terms
    Horizon reserves the right to modify these Terms at any time. Changes will be effective as soon as they are posted on the Website.
12. Contact Information
    For questions or concerns about these Terms, please contact us at info@horizonrr.com.