No, not necessarily. You may just have a leak that has resulted from improper installation or you may only need a repair. The only way to really determine the problem is to call and schedule a FREE inspection or fill out the "Contact Form" so a representative from HORIZON can evaluate everything.
Most definitely! This is very important when having someone work on your home, especially if they are putting on a new roof!
Many companies do not have either general liability or worker's comp for the guys doing work on your home. If this is the case, the homeowner could unknowingly be at risk with extreme financial exposure should a worker accidentally cause damage to your home or suffer an injury.
HORIZON is fully insured in both General Liability and Worker's Compensation and can offer any customer a Certificate of Insurance (COI) before doing work.
We suggest having your roof inspected every 3 years and each time after a big storm event with high winds and/or hail. Many parts of your roof deteriorate over time with the temperature change between seasons and need attention sooner than other (caulking and pipe boots to name a few).